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If, for any reason, you do not receive your package, we will cover the cost of the reshipment.

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SHIPPING POLICY

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You are responsible for providing the correct shipping details

You are responsible for any duties or import fees

We label all our packages as low-value “Gifts” to avoid incurring import taxes

All our products are shipped directly from our Hong Kong warehouse

We will provide a tracking number by email

It takes up to five days for your tracking information to appear on the shipping company’s website

In some countries, packages may be delayed while they clear customs

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Shipping Costs:

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Free Shipping & Paid Fast Shipping costs to each country are calculated upon checkout according to different global shipping zones.

Processing time: 2-4 business days

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Shipping Time:

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Standard Shipping: 10-20 business days

Premium Express Shipping / Commercial Couriers (DHL, FedEx, UPS, Aramex): 4-15 Business Days 

For more reliable tracking, faster delivery, and door-to-door service, commercial couriers are a common choice — but significantly more expensive, especially for light items under 0.3 kg.

Typical commercial courier fees from Hong Kong (approximate retail prices for a ~0.5 kg shipment — values will be a bit lower for 300 g but still in the same price range) As shown in shipping part inside the checkout page according to the region.

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Some items may have longer processing times depending on the volume of orders.

Time frames may increase during particularly busy periods.

You are responsible for providing the correct shipping details

You are responsible for any duties or import fees

We label all our packages as low-value “Gifts” to avoid incurring import taxes

All our products are shipped directly from our Hong Kong warehouse

We will provide a tracking number by email

It takes up to five days for your tracking information to appear on the shipping company’s website

In some countries, packages may be delayed while they clear customs

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